P 972-238-7200 | F 972-238-7733
Explore frequently asked questions about MealSuite! Don’t see the answer to yours?
Click here to get in touch.
A: At MealSuite, we pride ourselves in being the only system built for healthcare and senior living that helps you manage your foodservice from end to end. This means, the menus you create in MealSuite can be used throughout your entire dining operations from completing transactions in your cafeteria to taking patient orders bedside all the way to production, inventory management and purchasing. Your front and back of the house are covered!
Plus – so much more than a software, we also offer a full suite of hardware, integrations and extensions to help you connect and automate your entire operation. This includes: our Point of Sale system, Paperless Kitchen Technology, Wireless Temperature Sensors, Digital Menu Boards, Self-Ordering options, integration with your EHR provider and more.
A: Choosing from the array of foodservice systems can be a challenge. But – if you’re in the healthcare or senior living space, MealSuite can provide what you need more than systems built for other industries like restaurants or schools:
Overall, our system was built with your industry in mind, and we’re always working with our customers to evolve with their needs and offer new solutions to help them overcome new challenges.
Plus – MealSuite provides industry-leading support via call or chat our customers describe as: prompt, accommodating and very helpful. So much more than a software, you’ll have a partnership with MealSuite. You and your team will never be alone in your foodservice technology journey!
A:
A: Yes! We have a dedicated, industry-leading team of project, onboarding, and support specialists who are equipped to handle the implementation of MealSuite any scale. Our specialists work closely with your communities to ensure a smooth onboarding process, addressing any concerns and providing ongoing support.
With MealSuite, prompt support is always a click or call away.
A: We love working with third-party systems to help make your operations as efficient as possible! MealSuite seamlessly integrates with your other providers including payroll & accounting platforms, food distributors, EHR/EMR and community management systems.
A: No two organizations are alike, and a personalized approach is essential for achieving success. That’s why we’re dedicated to working with you to build your ideal foodservice ecosystem based on your budget, needs and goals. We’ll help you choose from our suite of software, hardware, integrations and extensions so you can simplify your operation in a way that works best for you.
A: As a Cloud-Based solution, you do need Wi-fi to use MealSuite. However, our system requires very minimum download and upload speed, so if you have Wi-fi, it’s likely your facility is already able to support the software!
A: Depending on the size, level of care and needs of your community, our core software solution can be as low as $175 per month.
Because our system is designed to enhance the entire operation, everything from time saved time to reducing food waste to optimizing your purchasing decisions help save significant dollars. And if used properly, can often offset the cost of the program in its entirety!