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9 Ways to Boost Dining Services Revenue in Senior Living, Part 3: Cultivating a Standout Guest Dining Experience
When families and friends come to visit your residents, do you have the technology infrastructure in place to offer them a seamless ordering and purchasing experience? Giving loved ones a standout, convenient dining offering will not only encourage more onsite visits, but it can help you drive more revenue to put back into your budget.
A robust Point of Sale system tailored to senior living enables you to easily charge for guest meals, account for add-ons and personalization, and offer a variety of payment methods like credit cards, gift cards, or cash.
The Big Benefits of Prioritizing Guest Dining
- Encourage Visitors to Dine In: A POS system makes it convenient for families to dine onsite, reducing the likelihood that they will take their loved ones out to eat elsewhere. This not only enhances the overall experience but also keeps revenue within the community.
- Don’t Miss Out on Revenue: By automating the ordering process for guests’ personalized meals, snacks or beverages, you ensure that every item served to visitors is properly charged, eliminating the risk of missed income. Capture their orders on tablets, cashier stands or even on a Self-Service Kiosk.
- Offer Premium Dining Experiences: Special occasions such as birthdays or anniversaries can be enhanced with customizable dining packages. This could include personalized menus, decorations, and small gifts, creating memorable experiences that families are willing to pay extra for.
Tips to Attracting More Guest Diners
Implement a POS system that makes it easy to charge for guest meals and pay with various methods like credit cards, gift cards or cash. This convenience encourages family visitors to dine more frequently without worrying about carrying cash or handling complicated transactions.
Introduce gift cards that residents can purchase and give to their family members for use at the community's dining venues. These gift cards make it easy for families to enjoy meals together, fostering more frequent visits and creating cherished memories without the hassle of payment concerns.
Create special dining experiences for occasions like birthdays, anniversaries, and holidays. Offer customizable packages that include decorations, personalized menus, and small gifts, making these events memorable and encouraging families to celebrate at your community’s venues.
Develop diverse and appealing menus that cater to all age groups, including children. Offering a variety of dishes ensures that every family member, from the youngest to the oldest, can enjoy their meal, making your community a preferred dining destination for family gatherings.
Host themed dining events such as cultural nights, holiday feasts, and seasonal celebrations. These events create a vibrant and inviting atmosphere, giving families another reason to visit and enjoy unique, shared experiences regularly.
Using MealSuite’s Point of Sale System to Capture Guest Meals
Load Guests as a Diner Category: Our POS system allows you to create checkout experiences for various guest types, from residents to guests to staff. Want to offer guests specific items? Populate the Point of Sale with any offerings you like: alcoholic beverages, a specials kids’ menu, etc.
Prompt Add-ons and Upsells: Allow your guests to personalize their meals without missing out revenue. Add required prompts to the checkout experience such as adding extra sauce, making the meal a combo or swapping for a gluten-free bun.
Offer Flexible Payment Options: MealSuite's POS system supports various payment methods including points and declining balance plans, charge accounts with caps and other controls, credit cards, gift cards and cash, catering to diverse guest needs and preferences.
Custom Gift Cards: Easily create your own community gift cards residents can purchased for their families to encourage more visits!
Menu Websites: With our Nutrition Portal capability, instantly publish live menus and special food events to your community’s website to entice families from afar.
Self-Service Kiosks for Grab-And-Go Options: Want to offer guests a hot coffee, candy or quick snack? Set up a grab-and-go station where they can purchase items independently on our user-friendly Self-Service Kiosk.
Click here to schedule a demo of MealSuite’s Point of Sale today!
Want to dive into more ways a flexible Point of Sale system can help you drive revenue? Download our free e-book: 9 Ways to Capture More Dining Revenue in Your Senior Living Community with a Flexible Point of Sale System
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